Getting started with Jira
– What is Jira
– Jira Architecture & core concepts
– Difference between Jira Software
– Important Jira tools and plug-ins
– Pre-requisites to Install Jira Software
– Jira directory structure for servers
– Start up and Shutdown scripts

Installation of Jira Software
– Jira Installation
– Jira Configuration
– Creation of projects

Jira for Agile projects
– Scrum Overview
– Setup Scrum board in Jira
– Defining the product backlog
– Create EPIC / user Story
– Estimation technique
– Ranking issues
– Prioritizing issues
– Versions and components
– Sprint Planning
– Plan & start a sprint
– Working on a Sprint
– Various Jira reports
– Use Jira as Agile Kanban
– What is Kanban
– Kanban board concepts in Jira
– Create a new Kanban board
– Customizing Kanban board
– How to improve team performance in Kanban

Agile board customization
– Manage Scrum board
– Customize columns
– Swimlanes by query
– Quick filters
– Card Colours
– Card layouts
– Estimation
– Working days
– Issue View details

Issue management
– Create an issue
– Edit Issue
– Delete an issue
– Moving issue between projects
– Cast a vote for an issue
– Watching an issue
– Assign an issue
– Sharing an issue
– Linking issue
– Cloning an issue
– Time tracking
– Add comments to an issue
– Permalinking an issue
– Attach a screenshot to an issue
– Issue types and sub tasks
– Create | delete issue types
– Sub tasks
– Issue type scheme
– Add an issue type to an issue type scheme
– Issue priorities
– Priority Scheme
– Assignments

Emails and notification
– E-mail configuration
– Setup email notification
– Notification schema
– Notification schema for projects
– How to enable/receive emails

Search, reporting and analytics
– Search options
– JQL (Jira Query Language)
– Usage of filters
– Sharing of filters
– Generate reports in Jira
– Dashboards and gadgets

Field Management
– Jira system fields
– Custom fields
– Field configuration
– Field configuration schema
– Apply find config schema to projects

Screen Management
– What is custom screen
– Create a custom screen
– Design custom screens with fields
– Design screens with multiple tabs
– Screens and issue operation
– Link screen with projects
– Link screens with workflow transition

Workflow Management
– What is workflow
– How workflow and screen works
– Status, transitions, conditions and validators
– Design a custom workflow
– Use of workflow designer
– Validate how the custom workflow works for a project

Project Customization
– Setting up of various issue types for a project
– Making an issue field as required (* must) field
– Making the Assignee field as required (* must) field
– Hide a field from the view
– Choosing a different field renderer
– Creating new configuration field
– Setting up Custom Screen
– Add help tip to a custom field
– How to embed a Java Script in a custom field

User Management
– Add a user
– Public sign up enablement
– Enabling CAPTCHA signup
– Add a user group
– Enable group membership

Troubleshooting
– Report a problem with Atlassian
– User is not able to log in
– User does not see the project
– user complains about emails not being received
– Workflow buttons are missing
– Options in the select list suddenly changed
– the custom field disappears from the project

Misc Admin activities
– Resetting of Amin Password
– Import issues thru csv
– Integrate Jira with Confluence

– Step by step user manual
– Detailed comprehensive understanding of most used features of Jira Admin and essential functions

– Scrum Masters
– Project Managers
– Team members
– Agile teams
– Testers
– Automation testers/scripters
– Program Managers
– PMOs
– Product Owners